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Write a case analysis of the Nokia Case Study found here:
Be sure to adhere to the following structure:
Introduction – Purpose statement and main points (150 words)
Part 1 – Use the following headings: (300 words)
Communication Problems and Your Communication Objectives- Please list these, but in essay format
Ranked Issues and Relevant Information- List and rank from most to least important key communication issues, but in essay format
Potential Solutions and Analysis- List and briefly analyze and explain three possible solutions, but in essay format
Selected Solution, its Implementation, and Communication- Explain the preferred solution in detail and reasons for selecting it. Provide an example of any final deliverable that you decide on.
Part 2 (300 words)
List, in essay format, the four or five key communication skills reflected in the case and provide a brief critical analysis of each one. Apply each of these key communication skills to your own personal managerial communication abilities and weaknesses as noted in a self-analysis of yourself.
Part 3 (300 words)
Write a brief critical analysis using the following list of concepts and apply them directly to the case. Write a short statement for each concept. Show your understanding of the concept as it relates to the case. How could the manager in the case have improved communication by paying closer attention to each of these areas?
Core values
Communication is invention
Leader’s job; ‘values compete and various roles are in tension’
Psychological and physical barriers to communication
The importance of feedback
Conclusion- Summary, recommendations, and concluding statement (150 words)
 
Must be written in essay format. An formal introductory paragraph with succinct thesis statement and a formal conclusion that reaffirms thesis MUST be included. Support your statements with scholarly references and appropriate examples. Apply APA standards to citation of sources. This includes citations in the body of the text and in a separate reference section at the end of the essay. Headings and subheadings should also be utilized to organize the essay.


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