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Workplace Communication Comparison
Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such.

Written communication method Purpose in the workplace Technical or expository writing Why the classification was chosen
Other (if applicable)

Answer the following questions,no longer than 2 pages total. Please keep the questions and answers together. Please type your name at the top.

  • What is the most common form of written communication in your workplace or in a workplace with which you are familiar? Is expository writing or technical writing the most common form of written communication in this workplace? Who is responsible for the technical writing in your workplace?


  • What are common issues you have seen with written communication in the workplace?


  • How does an organization benefit from well-written communication?


  • How do written communication skills differ from verbal communication skills?


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