•Use the library, the ISO Web site, and other Web resources to identify a situation where ISO 9000 standards have been employed to upgrade processes or software systems. Identify the benefits of using ISO 9000 in the situation.
•Answer the following questions:
◦Why it is critical for employees to stay in compliance with ISO standards as they perform specific tasks?
◦How would you handle an otherwise good manager who refuses to enforce the prescribed standardized processes?
Be sure to reference all sources using APA style.
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