There are various differences between a quality culture and a traditional culture. While formulating strategies and implementing quality culture, you need to understand these differences and plan accordingly. In this assignment, you will evaluate the difference between a quality culture and a traditional culture.
In a 2- to 3-page Microsoft Word document, address the following:
Select and evaluate a company (with which everyone in the class should be familiar) based on the following parameters:
Attitude toward customers
Performance improvement approach
Based on your evaluation of this company, explain if you think your selected company is following a quality culture or a traditional culture. Provide an appropriate rationale and examples to support your answer.
Given your evaluation of the company, explain whether you believe that its culture will enhance or impede its success.
Support your responses with examples.
Cite any sources in APA format.
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