About the Download

The paper addresses the following point:

  • The purpose of quality management in health care organizations in general and the chosen organization type in particular
  • Three to five key concepts of quality management, a brief discussion of the importance of other terms used to describe quality management, and an explanation of the terminology the chosen organization type uses and why it uses them
  • At least three of the organization type’s typical long-term goals and at least three typical short-term goals
  • At least five factors—internal and external—that influence quality outcomes in the chosen organization type and how these factors might negatively affect quality outcomes in the organization
  • Three to five fundamental quality management policies that should be implemented, how these relate to risk management, and how they both will influence health outcomes
  • The relationship between risk management and quality management in the chosen organization type and how these two disciplines relate to performance management
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