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The bureaucratic form of government – so prevalent in public agencies – tends to result in a slower-paced, less customer-oriented organization (e.g., the Social Security Administration or the Post Office). Explain how the bureaucratic organizational structure affects the motivation of its employees and how the study of organizational behavior can address some of these affects.An important concept in management is best practices or benchmarking, where an organization systematically compares work processes with those of its competitors or others in an industry. Select one best practice from an organization or industry that you are familiar with, and then whether that best practice can be implemented into the culture of a governmental entity and how it can improve service delivery to its citizens

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