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Read the “Making Hotplates” case below. Answer questions 1-4 in a two to four (2-4) page APA style paper. Your paper should be in paragraph form (avoid the use of bullet points), and supported with the concepts outlined in your text.
 
Questions 1-4
1. What changes in the work situation might account for the increase in productivity and the decrease in controllable rejects?
2. What might account for the drop in absenteeism and the increase in moral?
3. What were the major changes in the situation? Which changes were under the control of the manager? Which were controlled by workers?
4. What might happen if the workers went back to the old assembly line method?

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