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Question:
Pick a telecommunications company with which you are familiar that provides a product and a
service.
Prepare a 3- to 4-page case study in which you outline the history of technological innovations
that have influenced the company. Consider the following questions:
· What technologies have affected the company?
· How has technology changed the company’s product line?
· From the end user’s perspective, how has service been changed by technology?
· Does the company lead the industry or follow industry trends?
· What emerging technologies is the company currently looking at implementing?

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