About the Download

ST. JUDE ORGANIZATION
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Introduction
IT implementation is a huge responsibility and should be carefully considered, especially
by organizations like St. Jude’s. The security of the system as well as the amount of information
and number of departments that will be affected are all key factors in the installation process.
They convenience and efficiency of the system and the ease within which the staff can access
information must also be considered.
The IT Implementation Process
The first step in implementing any new IT components or system is the determination of
what is needed. Once the new requirements are considered, an IT program can be developed to
meet those needs and remain convenient and easy to operate. Aligning policies and protocols
between the new system and the existing one must also take place. Staff and other members of
the workforce must be prepared and instructed on how to use the new system effectively. This
would also include teaching them how to maintain all of the security standards that must be kept
in place according to HIPAA and other privacy regulations (Doebbeling, Chou, and Tierney,
2006).
Roles and Responsibilities Involved in System Implementation
Roles and responsibilities involved in system implementation include maintaining a high
level of security in addition to the inclusion of accurate information. While IT systems must be
capable of sending and transferring patient information between departments and individual staff
members, they must also be able to protect that information from falling into the wrong hands.
Security protocols must be put in place and maintained to guarantee information can be shared
ST. JUDE ORGANIZATION
safely and securely within the network of the hospital and beyond to outside providers (Oracle,
2011).
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IT systems are designed to store and maintain patient information until it is needed. The
key to the information is the accuracy within which a staff member enters it into the database.
Once the information is entered into the system, it is the role of that system to keep it secure until
it is needed again. It is the responsibility of the staff member or professional caregiver to make
sure the information is accurate and usable when they enter it into the system. Protocols are in
place to help maintain accurate record keeping procedures and should be used to ensure each
entry is correct to the best of the caregiver’s knowledge.
Causes of Project Failure
Two causes of project failure when it comes to IT implementation are lack of security
and staff members not knowing how to efficiently use the system. Both can be avoided if the
proper steps on taken when the system is first implemented (Mulch, 2004).
The healthcare industry, including St. Jude’s, always seeks to implement the newest of
technological advances in an attempt to stay a step ahead and stay on task. The problem with this
is that new systems do not always have the best security options. If a new system is being
developed or integrated in with an existing one, the security aspect should be thoroughly
researched and any issues corrected before the operation is finalized. This will ensure all security
measures are met and adhered to before the system is put into use companywide.
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Training and preparing staff so they can use all facets of the system fluently and
efficiently is important. This will ensure the accuracy of information as it is entered into the
system and that each file is protected and secured as it is stored or transferred.
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Conclusion
Implementing a new IT system at St. Jude’s or any other healthcare facility must focus on
the safety, security and overall accuracy of the information being utilized. Following the proper
steps and protocols while implementing the system will help to ensure the success of the project
for as long as it is in use.

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