About the Download

Download this background of work redesign done by the internal consulting team. As external consultants, you want to tell them what they did well and what concerns you have about their process and recommended actions.
Include the following information:
Create one list to specify the analysis and work redesign strategies used.
Create a second list identifying the factors for change that were successfully addressed.
Create a third list identifying any factors that deserve more attention. For at least one of these factors, identify how you might have used a different change management practice to handle it.
Remember that no matter how many individual items are raised, feedback should be focused on the top 2 or 3 actions to change. Pay particular attention to issues related to handling resistance because they pertain to creating conditions for effective change. What they did well could be a longer list and does not need to be limited.

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