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•           Chapter 12: Discussion and Review Questions: 11, 14, 15, & 16 (p. 542)
•           Chapter 15: Discussion and Review Questions: 5, 9, & 11 (p. 695)
11.
Briefly describe MRP II and closed-loop MRP.
14.
If seasonal variations are present, is their incorporation into MRP fairly simple or fairly difficult? Explain briefly.
15.
How does the purpose of ERP differ from the purpose of MRP II?
16.
What are some unforeseen costs of ERP?
5.
What is the bullwhip effect, and why does it occur? How can it be overcome?
9.
What impact has e-business had on supply chain management?
11.
What are some of the trade-offs that might be factors in designing a supply chain?

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