About the Download

1 page long – (the answer only)
 
APA 6th Edition Style Amaerican English
 
3 references WITH HTML or page numbers included please NO WIKI references can be used
 
Health care managers are often responsible for managing multidisciplinary teams consisting of doctors, nurses, managers, administrative staff, etc. The majority of patient registration staff at the Pediatric Community Care Center is predominately minority (African-American, Hispanic-American, and Asian-American). The majority of the medical staff (nurses, doctors, therapists, etc.) is predominately Caucasian. You have observed minor conflicts within the patient registration team and between the medical and patient registration teams. You suspect that some of the problems stem from a lack of cultural competency. At the same time, there have been conflicts between the nurses and doctors regarding direct patient care issues. In some cases, doctors have accused nurses of overstepping their boundaries and interfering with patient care inappropriately.
 
You recognize the importance of taking action to address these different issues. However, you do not want to overreact and cause unnecessary tension with the staff. Develop an action plan that you can present to your vice president that explains the situation and includes recommendations that will do the following:
 
    Improve relations within the patient registration team and between the patient registration team and the medical staff
    Reduce conflict between nurses and doctors
    Ensure that patient safety and quality of care is not negatively impacted by team conflicts within the organization

Save For Later

has been added to your cart!

have been added to your cart!

You must log in and be a buyer of this download to submit a review.